What was not working.
Requests, quotes, confirmations, payments and support were managed through scattered emails, files and messages. It was hard to understand the status of every activity and keep communication professional.
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Operational web app
Client portal with quotes, payments and tickets
One flow to turn requests, quotes, deposits, active services and support into a more organised experience.
01
From problem to solution
A case study designed to show how we turn operational issues into clear, sustainable and measurable digital tools.
Laravel
Vite
Stripe
SMTP email
PDF
DataTables
Queue
How we set up the work.
We designed a Laravel portal with client area, digital quote, payments, active services, tickets and email notifications. The goal was to reduce manual steps and give end clients one place to find everything.
Main features
- Secure client area and account management.
- Digital quotes with acceptance, refusal and professional PDF.
- Stripe payments plus manual/deposit payment registration.
- Active services, linked tickets and intervention history.
- Automatic emails for important events and operational follow-up.
Result achieved
- Less scattered communication across email and chat.
- Clearer statuses for admin and client.
- Services can be activated after a deposit and suspended if needed.
- Ready foundation for reports, remaining hours and ongoing support.
Next step
Would you like to understand if a similar project could work for you?
We start from your real case: processes, current tools, data, clients and goals. From there we can understand priorities, risks and the most sustainable path.
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